Repeat Prescriptions

You can order your prescription online

Repeat Prescriptions

If you need a repeat prescription you may either request your medication by signing up for online access and ordering through this system, post, or deliver your repeat prescription request to the surgery at least five working days before you intend to collect your medication.

All dispensing patients can use the automated system where patients can pick up their prescription and re-order medication for the following month at the same time, which reduces the number of visits to the surgery and ensures medication is ready for collection at the appropriate time.

Please note our online ordering system links directly with our clinical system, making it simpler for you and easier for us.  If you don't have your log in details to access the new system, please ask at reception.  Please ensure you have some form of identification with you when you collect your details. 

Repeat prescriptions where possible should not be ordered over the telephone.

If you would like to order your prescriptions via email, please use the following address - bswicb.cricklade@nhs.net 

If you would like to speak to a member of the Dispensary, please call 01793 750645 Option 2

Close up of man hand holding pills

Cricklade (Main Surgery)

To obtain repeat medication, please order online or alternatively you can bring your repeat counterfoil in to reception, or post  through the letterbox if the surgery is closed.  Please remember that we require 5 working days notice to process prescriptions. Any prescription requested after 5pm will not be processed until the following day. You can collect your medication any time the surgery is open, although we request that where possible this is before 6.30pm. 

Please note that if you request a repeat prescription ealier than one week before your prescription is due this will not be processed until the due date. Should you need to order early please either put the reason on your repeat request or speak to our reception team who will be happy to help.

Ashton Keynes (Branch Surgery)

Please post your repeat prescription counterfoil in the box marked 'Surgery', which is situated on the right hand side of the main Village Hall door.  We will collect your request at the time of the next surgery.  Please allow 5 full working days for your prescription to be processed and your medication to be ordered and dispensed.  We will deliver your medication for you to Ashton Keynes Surgery.

If you would prefer to collect your medication from Cricklade, please let us know at the time you place your request. If you are unsure of the day on which your medication is to be delivered, please telephone Cricklade and speak to the dispenser or a receptionist, who will be happy to help you.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information please click here

Medication Reviews

Patients on repeat medication will be asked to see or speak to a doctor, pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

The Department of Health and Social Care has announced new NHS prescription charges in England.

From 1 May 2024, the NHS prescription charge increased to £9.90. 

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a Prepayment Certificate.

  • £32.05 for three months
  • £114.50 for 12 months (patients can spread the cost and pay in 10 monthly instalments)
  • The cost of an NHS Hormone Replacement Therapy (HRT) PPC will be £19.80.

NHS Prescription Prepayment Certificate (PPC) | NHSBSA