You can order your prescription online or by telephone
Alternatively please use the counterfoil provided and mark where indicated. Please do not write your request on scraps of paper as this can cause confusion. If you lose your counterfoil, we will be happy to produce a duplicate for you.
Cricklade (Main Surgery)
To obtain repeat medication, please order online or by telephone alternatively you can bring your repeat counterfoil in to reception, or post through the letterbox if the surgery is closed. Please remember that we require 5 working days notice to process prescriptions. Any prescription requested after 5pm will not be processed until the following day. You can collect your medication any time the surgery is open, although we request that where possible this is before 6.30pm.
Please note that if you request a repeat prescription ealier than one week before your prescription is due this will not be processed until the due date. Should you need to order early please either put the reason on your repeat request or speak to our reception team who will be happy to help.
Ashton Keynes (Branch Surgery)
Please post your repeat prescription counterfoil in the box marked 'Surgery', which is situated on the right hand side of the main Village Hall door. We will collect your request at the time of the next surgery. Please allow 3 full working days for your prescription to be processed and your medication to be ordered and dispensed. We will deliver your medication for you to Ashton Keynes Surgery.
If you would prefer to collect your medication from Cricklade, please let us know at the time you place your request. If you are unsure of the day on which your medication is to be delivered, please telephone Cricklade and speak to the dispenser or a receptionist, who will be happy to help you.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Patients on repeat medication will be asked to see or speak to a doctor, pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.